Shipping policy

Shipping:

Le Nom offer FREE shipping on all orders and FREE Express shipping for all domestic (Australia) deliveries. 

Your order will be packed and shipped within 48 hours of the order being placed. When your order is dispatched you will receive a shipping confirmation by email including all shipment details. All current orders are sent from Melbourne, Australia.

Please note that public holidays may delay the dispatch or shipping of your order.

All of the services we provide have tracking information available. 

If you have any questions regarding your order please email us at: hello@lenomstore.com

We offer the following shipping services dependant on your location:

Free Domestic Shipping (Australia):

AusPost Express eParcel (2-3 business days).

International Shipping:

Standard AusPost eParcel: 4-14 business days. *Note: Due to Covid-19 many couriers are experiencing unforeseen delays. 

AusPost Express Courier International: 3-7 business days

Ordering Goods Online: 

  • Step 1: Once the items your would like to purchase are in your shopping car, please proceed to the checkout.
  • Step 2: Choose which shipping service you would like to use (If you are located outside of Australia).
  • Step 3: Your freight will be calculated automatically if you choose 'Express International shipping'. All other options are free.

Duties and Taxes

International delivery costs do not include any taxes or duties, which are applied by your local government and customs office, on imported goods. The responsibility for any customs duties, foreign taxes or other fees which may be imposed rest with the customer.

Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to Incu in order to receive a refund.

    Please contact your local customs office directly for more information on taxes, duties and regulations.

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